DELIVERY DETAILS

At Clearspell, we aim to get your garden furniture to you as quickly and safely as possible. Below you'll find everything you need to know about our delivery process, timescales, and what to expect once you've placed your order.

Standard UK Mainland Delivery
We offer free delivery on orders over £50 to addresses on the UK mainland. Orders are usually dispatched within 1–2 working days, and delivery typically takes 3–7 working days, depending on the product and your location. For made-to-order or pre-order items, estimated delivery dates will be displayed on the product page.

Delivery Partners
We work with trusted courier and logistics partners, including Evri, ParcelForce, DPD, DHL, DX, Team Express Logistics, Panther, and specialised furniture delivery services, to ensure your items arrive safely. Larger furniture sets are often delivered on a pallet or by a two-man delivery team, and you’ll be contacted in advance to arrange a convenient day.

Tracking Your Order
Once your order has been dispatched, we’ll send you an email with your tracking number and a link to follow your parcel's progress. For multi-item orders, items may arrive separately, depending on warehouse locations. Where two-man delivery services are required, tracking may not always be possible, but delivery dates will be agreed.

Delivery to Remote Areas
Delivery to certain areas such as Northern Ireland, the Scottish Highlands, the Isle of Wight, and other offshore UK locations may incur an additional charge or take longer. Please get in touch with us before placing your order if you're unsure about your area.

Supplier Direct Deliveries
Some items, particularly larger furniture sets, may be delivered directly from our supplier. This allows us to avoid unnecessary delays and reduce double handling, ensuring your order arrives as safely and efficiently as possible. In these cases, delivery may take a little longer, but we'll always keep you updated with expected timeframes.

Questions?
If you have any questions about your delivery or would like an estimated delivery date before placing your order, feel free to contact us. We're here to help!